Newsletter - February 2020
ADMINISTRATIVE SIDE OF THE OGUNQUIT SEWER DISTRICT
Hello! Here is some brief information on the administrative side of the Ogunquit Sewer District. We encourage you to read the entire newsletter so that you may become familiar with our billing system and District policies. Please refer to our new and more user friendly website for more detailed information: Here's to our mild winter continuing!
Even more exciting than having a new website, we are in the final stages of our Treatment Plant Upgrade, which began in October of 2018! Go to our website after April 1st for before and after photos and information on the important work that was done over the past 18 months, to upgrade old systems and protect the plant from large storms that seem to be coming more frequently due to climate change. we are now out of the "container office" and back into the newly built office space and former office- which is currently undergoing much needed renovations!
READING THIS NEWSLETTER COULD SAVE YOU MONEY
ON YOUR FUTURE SEWER BILLS!!!
*** IMPORTANT REMINDERS FOR PROPERTY OWNERS! ***
> Outside watering may be metered separately to save you $$$ on your sewer bill. Call for more information!
> Your separate meter must be working to get credit on your sewer bill. Check meter weekly/monthly to be sure it is working.
> Deadline for turning in meter readings is November 30th; no reading, no credit, no exceptions!
> Fix leaking toilets & fixtures right away! High water bills equal high sewer bills! for example, a water usage of 11,907 cubic feet is a
$436.00 water bill, and a $1,179.00 sewer bill, due to the fact that sewer is much more costly to treat than water.
> If water usage isn't reported to KKW, we will estimate your sewer bills. If your plumber removes your KKW meter each year, please
remind them to turn your meter into KKW!
> Sewer bills are based on the prior year's water usage.
> Call the office before visiting. To help keep our rates down, our office is staffed by a part time employee.
2019 Billing Rates: There will be no increase in rates for the 2020 sewer bills.
Debt Retirement Charge (Fixed User Charge)- Represents expenses that are "fixed" to the District, and would be incurred regardless of the amount of flow (i.e. bond payments, electricity, insurances).
Operating & Maintenance- Represents the variable costs to to district to operate and maintain the sewer system.
Treatment Plant Relocation Fund- These funds are set aside in a separate account to prepare for the potential relocation of the Treatment Facility.
Commercial Kitchen Waste- Restaurant surcharge of $.015 per cubic foot of usage for stronger waste surcharge.
Minimum Sewer Bill: Usages between 1 cubic foot – 2500 cubic feet will receive a minimum sewer bill.
Well Water: If you are on a well that is not metered, we will bill you a flat amount of 5,000 cubic feet of water. If you wish to be billed for actual water consumption, you will need to install a cubic foot water meter for your well. If you also have an irrigation system, this would require a 2nd meter to receive a credit on your bill. If you are a seasonal customer, it may be less expensive if you meter your well.
Early Pay Discount: Payments received by 03/31/2020 can take a 2% discount. If you are not planning on paying until the due date of August 15th, set yourself a reminder!
Payments: Please make checks payable to: “Ogunquit Sewer District” and put your account number on the check. Payments may also be made on our website with a VISA, MasterCard (1.5015% fee) or E-Check ($.75 fee). At this time, we are not able to do auto pay online or take credit cards over the phone. ***Please note: The Town of Ogunquit does not take sewer bill payments.***
High Water Usage: If you notice higher than normal water bills during the year, please call KKW (207-985-3385) right away to try to correct the problem. Even something as simple as a dripping faucet or running toilet can cause a significant increase in your sewer bill.
If you have a water line or hose break with the water not going down into the sewer, please notify us!
Abatements: Abatements will not be allowed for water that goes into the sewer, such as leaking toilets or dripping faucets. The water still has to be treated, so we still need to bill you for it.
Seasonal Properties: As our annual billing is based on your prior year’s water usage, it is important that you report your water readings to KKW before 12/31 each year. If we do not have your final water usage at the end of the year, we must estimate your usage, which could result in an inaccurate and/or higher sewer bill.
Moving or selling your home? Please let us know so we can update our records. We are not responsible for bills not received. Also, if you have a private meter, please inform the buyer at the time of your sale that you have a meter.
Condominiums: OSD treats each condominium (that is sellable as a separate unit) as a separate user.
Metering of Outside Watering: If you install a cubic foot water meter (gallon meters are not accepted) to measure water use for your irrigation system or outside watering, you may receive a credit on your sewer bill. It is the property owner’s responsibility to verify that the meter is working throughout the season. It must be a working meter to receive credit. Meters are available for purchase at the Sewer District office. If you purchase a meter elsewhere, please call the District to provide us with your meter information (serial number and beginning reading-if it’s a used meter). Meter readings will not be accepted after November 30th! If you have multiple meters, we recommend that you put your meters in the same location each year. This could help us to detect if there is a problem with the meter. We also recommend that you take a photo of your private meter reading at the end of the season, in the event that we have a question and need to confirm your reading. A copy of our Private Meter Policy is available on our website under “Rates & Bililng”.
Swimming Pools/Hot Tubs: If you need to fill a swimming pool or hot tub, you may borrow a water meter from the Sewer District to measure the water, and receive a credit on your sewer bill.
Impact Fees: Restaurants that add seating, hotels that add rooms & homes that add bedrooms will be assessed an impact fee, based on the number of seats, rooms or bedrooms that are added. See website for impact fee rates or call the OSD office for more information.
Grease Traps: All food preparation establishments in Ogunquit must install a grease trap, and service the grease trap on a regular basis. All restaurants are subject to random grease trap inspections by the Sewer District. We will mail a record keeping log to all restaurants each spring. See website for more information or call the OSD office.
Sump Pumps: OSD does not allow connection of sump pumps, roof drains, or foundation drains to the public sewer system.
Outside Showers: Must be enclosed with four walls and a roof, and may be considered a structure by the Code Office.
Non Sewer-Friendly Items: Please do not flush dental floss, rags, sanitary wipes or flushable wipes. Flushable wipes are responsible for 93% of blockages in private sewer lines from your property and public lines in the street. These items can cause blockages in sewer lines. PROPERTY OWNERS ARE RESPONSIBLE FOR THE SEWER LINE FROM THE HOME/BUILDING TO THE SEWER MAIN IN THE STREET.
Dig Safe: Before beginning any dig project, call 8-1-1 or go to digsafe.com. Sewer & water utilities must be notified separately.
Meetings: Our meeting agendas are always posted at the Town of Ogunquit office & website, the Post Office and on our website. Our meeting minutes are posted on our website the month following the meeting, after being approved by the Board of Trustees.
GIS Map to locate sewer lines & manholes: We now have our very own GIS map showing sewer mains, lines & manholes on our website! Very useful information! Click on the "Sewer System Map" at the top right corner of our website.
A reminder that Ogunquit Sewer District is not part of the Town of Ogunquit or KKW (Kennebunk, Kennebunkport, Wells Water District).
Office Hours: Monday – Friday, 8 am – 2 pm.
If you have any questions, please feel free to call Debbie at 207-646-2028 or Debbie@ogunquitsewerdistrict.org.
Ogunquit Sewer District